Recent Posts

SERVPRO of Ames Belongs On Your Roster

10/21/2021 (Permalink)

SERVPRO is always at your service, combining educational expertise and 24/7 availability SERVPRO of Ames combines technical expertise with exceptional teamwork and round-the-clock availability.

If you watch a lot of football, you’ve probably heard of a triple threat. That’s a player who can run, pass and punt—someone who’s an all-around athlete. Versatility makes for a valuable team member. And at SERVPRO of Ames, we’re nothing if not versatile!

We’re a triple threat because we combine technical expertise, solid teamwork (which includes our customers) and round-the-clock availability when you need us. 

The Science of Safe Cleaning

There’s more to cleaning and disinfecting than meets the eye. Our professionals have to know which chemicals are best to use against specific pathogens while ensuring a safe environment for the people using the residential or commercial business space.

For example, we select from a list of EPA-approved products to fight COVID-19. And we clean according to CDC guidelines to keep your home or business safe!

Your Dream Team

At SERVPRO of Ames we’re ready for the hard work restoration jobs require. To make it easier, we all do our part to communicate well with each other so that the work runs smoothly and efficiently.

We also communicate well with you, our customers, by consulting with you before and after every job to make sure our cleaning and restoration efforts meet your specific needs and approval.

Round-the-Clock Availability

Disaster doesn’t always strike at convenient hours and the sooner help arrives, the more additional damage can be prevented. That’s why our local staff is ready to respond quickly to emergency calls no matter what time they come in, day or night.

If your home or commercial business is located in Story City, Maxwell, Roland, Gilbert or anywhere in Boone plus Story County, SERVPRO of Ames can help with your damage restoration or cleaning needs. Contact us at any hour for a consultation or immediate assistance.

Story County Smoke and Soot Cleanup

10/11/2021 (Permalink)

Fire season is fast approaching, so fire preparedness is key Smoke and Soot Damage Can Cause a Pervasive Odor in Your Story County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Ames will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (515) 233-4544

Conditions in Story County might be right for mold

10/4/2021 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Ames to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (515) 233-4544

What to Do If You Suspect Mold:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Ames for mold remediation services.

Does your Story County home have a mold problem?

10/1/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural/baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce health effects.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (515) 233-4544

Homeowners To Do List

6/16/2021 (Permalink)

to do list Use this to do list to your advantage! Home maintenance is a key factor is avoiding certain mishaps!

Homeowners must keep their property in great shape throughout the years.  It is vital to enlist the help of professionals that can help! SERVPRO of Ames & Marshalltown has provided homeowners with a "To-Do List" of household items that need to be checked for your home's health. 

Once a year:

  • Enlist the help of a plumber or handyman to drain and check your water heater.  This can help diagnose problems.
  • Replace your RO (Reverse Osmosis) filter.  It is best to have a plumber or RO technician to help you with this process.

Twice a year:

  • Clean your faucet aerator/screens.  A handyman can do this, or you can do it yourself.
  • Service HVAC system.  An HVAC company is the best choice for this service.

Four times a year:

  • Replace filters.  A handyman or yourself can do this.  A pro-tip will be to put the size of your filters in the notes section of your cell phone if you have one.  Then, set calendar alerts. 

Every two years:

  • Service your water softener.  A water softener technician or plumber can help.


At SERVPRO of Ames & Marshalltown we want you to keep your home safe and free of any destructive happenings.  However, if you find that you are in a water, fire, or mold situation, give us a call 24/7, we are here to help with any of these emergencies.  Call us today 636-467-5444.

Happy Holidays from SERVPRO of Ames!

12/16/2020 (Permalink)

A black and white dog with a blue sweater Sophie would like to wish everyone a happy holiday season!

Our employees here at SERVPRO of Ames would like to wish everyone a warm and joyous holiday season. As winter roars on, we would like to remind you that SERVPRO of Ames is open 24 hours a day, 365 days a year for any emergency that might arise. Did you come home to a basement full of water due to frozen pipes? Call SERVPRO of Ames. Is there a strange odor in your home and you don’t know where it’s coming from? Call SERVPRO of Ames. Did you discover unwanted microbial growth? Call SERVPRO of Ames. Call SERVPRO of Ames at 515-233-4544 for all of your water, mold, and fire mitigation needs. Additionally, SERVPRO of Ames offers COVID-19 cleaning services to keep you and your family safe through these uncertain times. 

Again, we wish you a wonderful holiday season and a happy new year!

Don’t Ignore Your Dirty Ducts

11/24/2020 (Permalink)

A cleaned duct Call SERVPRO of Ames to keep your ducts clean.

Dirty ducts may not be something on your mind, but they can be the culprit of allergy attacks, breathing problems and increased dust and dirt build-up in your home.

Duct cleaning should be done at least once every five years to prevent the buildup of dust, skin cells, mites, pollen and other nasty things that interfere with a healthy living environment. Cleaning your ducts can help reduce allergens and also remove unwanted odors.

What to Expect From a SERVPRO of Ames Duct Cleaning

When you call for a duct cleaning, our staff at SERVPRO of Ames will come to your home and complete a thorough evaluation to determine the best cleaning solution for your needs. Before we do anything, we’ll walk you through a standard duct cleaning so you know what to expect.

When we’re ready to begin the cleaning, we first look at your HVAC system and inspect your furnace so we know where to hook up our high-powered HEPA vacuum. Then we clean and cover all the vent openings to create a closed suction system. After that, we hook the vacuum into the main line running from the furnace. We run air lines from an air compressor outside to push the dust and debris to the HEPA filtering system. Once we clean and inspect all the runs, we close the system, clean the furnace and replace the old filter.

After the cleaning we talk with you about checking the filter in 5-7 days to make sure it’s still clean. Then we walk through the entire home to double check that we’ve picked up all our equipment and left your home undisturbed.

If you live in Boone or Story County and it’s been quite a while since you’ve had your ducts cleaned, or if you’ve never had them cleaned, give SERVPRO of Ames a call. We’re certified technicians with the expertise to properly and thoroughly clean your ducts. You’ll notice the improvement clean ducts make on your indoor environment.

Be Prepared for Winter Storm Damage

11/23/2020 (Permalink)

winter storm clouds You can minimize damage from winter storms by preparing for them before they hit.

We all love to see the first flakes of snow whirling around. However, winter storms can cause damage to your home. 

Winter storm damage can occur from multiple sources: extreme cold, high winds, snowfall, ice and more. Storms can cause direct damage to structures and also lead to secondary damage from causes such as stove fires or burst pipes. 

Well before icy winds start blowing, it’s smart to prepare your home for winter storms and get mentally ready with a plan for what you’ll do if you’re stranded in your home.

Before the Storm

  • Protect exposed pipes.
  • Check weather stripping and insulation.
  • Identify heat sources in case power fails.
  • Check fire and carbon monoxide detectors.
  • Check fire extinguishers.
  • Fill propane tanks and replenish wood piles.
  • Create an emergency kit with supplies such as medications, nonperishable food and extra batteries.
  • Prepare a battery-powered radio or other news source that doesn’t rely on electricity/internet so you can follow storm updates.

During the Storm

  • Leave taps dripping if you lose your main heating source.
  • Use precaution with extra heating sources.
  • Check news for storm updates and local warnings.

After the Storm

Now is the time to check for damage to your home and other property (and possibly to make insurance claims).

  • Clear snow away safely.
  • Check your heating sources and water pipes. Resupply fuel.
  • Check your house and other structures for damage.
  • Look for ice dams that can build up on your roof (icicles are a warning sign) and take safe steps to eliminate them.
  • Ventilate any areas where carbon monoxide may have accumulated.

If you live in Boone, Story City, Nevada, Ogden, Gilbert or anywhere in Boone or Story County, and your home has winter storm damage you can’t repair yourself—such as water damage from a burst pipe or leaking roof—SERVPRO of Ames can help. We can also assist in preparing insurance claims. Contact us at any hour for a consultation or immediate assistance.

Is Your Business Protected With Fire Extinguishers?

11/19/2020 (Permalink)

fire extinguisher on a wall Make sure your business has fire extinguishers and your staff knows how to use them.

It doesn’t happen often, but when a fire breaks out at a place of work, employees are often the first line of defense to keep a small fire from becoming a large disaster. It’s best to be prepared for fires that are manageable with the use of a fire-extinguisher. 

Every type of building except a one- or two-family house is required by the National Fire Protection Association to have fire extinguishers. Whether you have a simple seamstress shop or a tool making business, it’s important to know how to use one.

Your fire extinguisher must be located where people can easily get to it. It also needs to be visible. If it’s in a cabinet or under a sink, signs must clearly indicate where to find it. 

Types of Fire Extinguishers

Depending on the kinds of fire hazards in your business, you may need one or more of the following types of fires extinguishers:

Type A: For combustible solid materials such as wood or fire. If you have an office or shop with a low level of fire hazards, a type A extinguisher is probably enough.

Type B: For flammable liquid or gas. If you run a business that includes or kitchen or uses flammable liquids like paint or grease, you need a type B extinguisher.

Type C: For energized electrical sources. Businesses ranging from server farms to welding shops that use a large amount of electricity or electronics need type C fire extinguishers, which can be used for electrical fires.

Type D: For combustible metals, such as magnesium, titanium and sodium. Businesses like factories, auto body shops and industrial companies need type D extinguishers.

How to Use a Fire Extinguisher

Fire extinguishers are not difficult to use.

  1. Pull the pin.
  2. Point the nozzle at the base of the fire.
  3. Squeeze the handle.
  4. Swing back and forth until the fire is out.

It’s recommended that a how-to infographic is displayed near your fire extinguisher and that training is provided for office staff with regular reviews.

If you own a business in Boone or Story County, contact SERVPRO of Ames to help your business prepare for a disaster like a fire with a free SERVPRO® Emergency READY Profile. And if you do experience a fire, call us anytime, day or night, to help restore your business so it’s “Like it never even happened.”

Call SERVPRO of Ames After Damage From Lightning

11/18/2020 (Permalink)

lightning streaking across sky Know the danger that lightning poses to your property.

The dramatic view of lightning streaking across the sky is quintessential to thunderstorms, but it also represents extreme danger. Lightning can often cause severe injuries and damage to property when it strikes, which is why it is essential to know the dangers it presents to your home.

Information About Lightning

All thunderstorms develop an electrical charge, and thunder and lightning are the results of this. What our eyes perceive as a lightning bolt is the storm shooting off some of its electrical charge, which is manifested as a strike.

Clouds are well-insulated for electrical charge, which is why so many lightning strikes arc across the sky. When lightning strikes toward the ground instead, that’s when property damage can happen.

Three Types of Lightning Damage to Property

  1. Fire damage. Lightning reaches temperatures around 500,000 degrees, making it hot enough to ignite buildings on impact. As it travels through a home’s wires, damage can also be caused inside the walls, raising the potential for electrical fires in the future. An electrician or the local fire department can often test for hot spots and assess the damage.
  2. Electrical damage. Lightning has more electrical charge than most electronics are equipped to handle, so lightning traveling through wires can easily move up cables and ruin appliances. Surge protectors are the common defense against this.
  3. Structural damage. The thunder we hear when lightning strikes across the sky is a result of shock waves created by the force. This force is still present when lightning strikes the ground, and can sometimes even shatter windows, explode foundations and crack chimneys. A thorough home inspection after the storm passes is useful in assessing the damage.

If you live in Huxley, Maxwell, Story City, Cambridge or anywhere in Boone or Story County and your home has been affected by storm damage or lightning-related fires, call SERVPRO of Ames! We are experts in damage cleanup and can restore your damage quickly.