Recent Why SERVPRO Posts

SERVPRO of Ames Belongs on Your Roster

10/8/2020 (Permalink)

front porch with property damage SERVPRO of Ames combines technical expertise with solid teamwork and round-the-clock availability.

If you watch a lot of football, you’ve probably heard of a triple threat. That’s a player who can run, pass and punt—someone who’s an all-around athlete. Versatility makes for a valuable team member. And at SERVPRO of Ames, we’re nothing if not versatile!

We’re a triple threat because we combine technical expertise, solid teamwork (which includes our customers) and round-the-clock availability when you need us. 

The Science of Safe Cleaning

There’s more to cleaning and disinfecting than meets the eye. Our professionals have to know which chemicals are best to use against specific pathogens while ensuring a safe environment for the people using the residential or commercial business space.

For example, we select from a list of EPA-approved products to fight COVID-19. And we clean according to CDC guidelines to keep your home or business safe!

Your Dream Team

At SERVPRO of Ames we’re ready for the hard work restoration jobs require. To make it easier, we all do our part to communicate well with each other so that the work runs smoothly and efficiently.

We also communicate well with you, our customers, by consulting with you before and after every job to make sure our cleaning and restoration efforts meet your specific needs and approval.

Round-the-Clock Availability

Disaster doesn’t always strike at convenient hours and the sooner help arrives, the more additional damage can be prevented. That’s why our local staff is ready to respond quickly to emergency calls no matter what time they come in, day or night.

If your home or commercial business is located in Story City, Maxwell, Roland, Gilbert or anywhere in Boone or Story County, SERVPRO of Ames can help with your damage restoration or cleaning needs. Contact us at any hour for a consultation or immediate assistance.

If You Think You Have Mold, Don’t Clean It Yourself!

7/28/2020 (Permalink)

white mold growing on a wall in a home See something like this growing in your home or business? Don't mess with it - give us a call instead!

We often get calls from Boone and Story county homeowners who’ve tried treating a mold problem with a store-bought spray or with bleach, only to have the mold return. What they don’t realize is that they’ve spread potentially dangerous mold spores inside their home and used a cleaner that isn’t meant for the type of material where the mold is growing. The result is a situation much worse than if they had called us first. 

It’s Best Not to Mess With Mold

If you think you have mold, the best thing you can do is leave it alone and call us to come take a look. We’ll be there right away. If it’s not mold, which is sometimes the case, we’ll let you know, and we won’t charge you anything for the visit. It’s a courtesy our customers really appreciate. 

If we do suspect you have mold, then we’ll offer the option to pay for mold sampling and testing to determine if the mold is toxic or a garden-variety type that presents low health risk. Depending on the results, we’ll put together a mold remediation plan and cost estimate for you to consider.

We’re Certified to Safely Remove Mold

Once a customer approves the plan and estimate, we get straight to work. We’re certified to remediate mold from homes and commercial businesses in the safest way possible. If the mold is toxic, we seal off contaminated areas from the rest of your house or business so spores do not spread. Using special HEPA vacuums and air scrubbers, we clean and disinfect the entire area. We carefully remove affected materials, dispose of them properly and replace damaged areas with new materials, restoring your home or business back to its previous condition. When we get done, it's "Like it never even happened.”

Call SERVPRO of Ames Before You Touch That Mold

All it takes is a quick phone call to save yourself from possible health risks and spreading more mold in your home or business. We deal with mold all the time and are well-trained to handle it, so you can trust us to do the work right. Because we’re a local business, we can be there quickly to give you an evaluation and recommendations for moving forward. Call (515) 233-4544 anytime, day or night. 

Protect Property Immediately After a Disaster With Our Board-Up Services

7/21/2020 (Permalink)

SERVPRO of Ames Call SERVPRO of Ames for board up services immediately after your property is damaged from a disaster.

What’s one of the very first things you should do after a fire or tornado partially damages your home or commercial business? Get on the phone with SERVPRO of Ames and ask us for emergency board up service. 

What Is Board Up Service?

Board up service, also called “temping” service, should happen immediately after a disaster like a damaging wind storm or partial fire (once the property has been cleared by fire officials). It secures your property against theft and protects it from more weather damage by covering vulnerable openings like broken windows, open roofs and missing parts of your property’s structure. 

Why Is Our Board Up Service So Good?

If you live in Story City, Maxwell, Roland, Gilbert or anywhere in Boone or Story county, we guarantee we’ll have your property completely secured within 24 hours of your call, if not much sooner. Using tarps, plywood, foam core and other materials, we’ll weather-proof and theft-proof your home or business and make sure we’re careful not to cause additional damage. We never drill or hammer nails into your property’s structure to attach materials, as this creates more weak spots for water or cold air to get in or for theft to occur. 

We specialize in working with insurance claims and recommend asking your agent or adjuster for permission to contract with us before you call for board up service. Many insurance companies are familiar with us and our reputable services. 

How Can You Save Yourself Hassle?

Unlike some companies that perform board up services only, we are a one-stop shop for all restoration services, from initial board up all the way through to final renovation. This saves you the hassle of using multiple companies and people to complete your entire restoration. From start to finish, we’ll make it look “Like it never even happened.”

Give Us a Call!

Doesn’t matter what time of day or night you need us, we can be there. Call (515) 233-4544 anytime, 24 hours a day, 7 days a week, and we’ll answer. 

SERVPRO of Ames Invests in the Best Equipment for Restoration

7/16/2020 (Permalink)

stack of SERVPRO green air movers SERVPRO of Ames is never caught short on equipment. We use the best and invest in plenty of it so we can be ready for any size disaster at any time.

One reason we enjoy what we do is because we like seeing the immediate and effective results of our service. To put it another way, we really dig watching how our equipment works. It’s satisfying to watch our machines pull water up through a carpet or wood floor. And it’s pretty cool to use infrared cameras to detect water or use huge diesel-powered heaters to dry out a basement. 

SERVPRO of Ames is known for investing in the very best restoration equipment money can buy, and that’s one reason we have such confidence that we can restore your Nevada, Huxley, Madrid, Story City or Boone home or commercial business back to its original condition after a disaster. Here’s a list of some of the great equipment and technology we use:

Detection and Measurement 

Airborne Mold Testing:  Air sampling with 24-hour turnaround on lab results and reporting to determine whether mold is present.

Infrared Camera: Based on the temperature difference of water and moisture compared to dry areas, it detects where water is located, including inside walls or other hidden areas.

Water Extraction

Submersible and Gas-Powered Pumps: Used for powerful and continuous removal of high-level water.

Wood Floor Water Extractor: Suctions water from the subfloor through the wood planks and dries the subfloor, saving the wood floor from buckling and being destroyed. 

Rover Water Extractor: Using the weight of the operator who stands on and steers the rover, this extraction machine pulls water from deep in the pad beneath carpet and saves both the pad and carpet from being destroyed.

Drying 

High-Speed Air Mover: Evaporates moisture at a faster pace with powerful high-velocity blowers.

Desiccant Dehumidifier: Unlike refrigerant dehumidifiers that use condensation and only work between 70-90 degrees Fahrenheit, desiccant dehumidifiers use a silica gel wheel to pull moisture out of the air like a sponge and work at temps down to 32 degrees Fahrenheit. 

Indirect-Fired Portable Heater: Able to be operated indoors, these powerful diesel heaters blow hot dry air into areas such as basements to evaporate all moisture, even during the winter.

Contaminant Removal

HEPA Vacuum: Captures 99.9% of particles to .3 microns to prevent contaminants such as dust, mold spores or bacteria from disseminating into the air.

HEPA Negative Air Machine: Filters and removes contaminated air from a sealed area by exhausting it outside to create a vacuum effect that replaces contaminated air with clean air.

Knowing how much confidence we have in our equipment (and training) should also give you the confidence that we can make your home or office look “Like it never even happened.”

Give us a call at (515) 233-4544, anytime day or night. We are Boone and Story County residents who live and work near you and can be there quickly. And if you just need more information about our services, we’re available to answer your questions. You can also check out our website at SERVPROames.com.

SERVPRO of AMES Is the Right Choice, Right Away

6/11/2020 (Permalink)

Two SERVPRO team members standing in front of a SERVPRO van SERVPRO trains team members to meet the highest industry standards in fire restoration, water restoration and mold remediation.

When you experience a disaster such as flooding or fire, you don’t have time to research restoration companies to be sure they’re the most qualified for the job. Your choice may come down to reputation or a recommendation from a trusted source.

Our Reputation for High-Level Training and Certification

SERVPRO has a long-standing reputation for training employees to meet the highest industry standards in fire restoration, water restoration and mold remediation. In addition to training at the regional level, we developed our National Training Center to expand skill instruction to more franchise owners and insurance industry employees.

Certified by the Institute of Inspection Cleaning and Restoration (IICRC)

SERVPRO of Ames technicians are IICRC-certified, which means they are “trained to operate at a higher standard within their designated certification.”

The IICRC describes its rigorous requirements for certification like this:

“Just as certified accountants, plumbers, and mechanics project a higher level of competency in their fields, and just as members of the American Medical Association and American Bar Association set themselves apart through training, experience and comprehensive examination — IICRC Certification helps to immediately identify the cleaning, restoration, and inspection Industry’s most skilled and dedicated technicians and businesses.”

An Insurance Industry Partner

We partner with many insurance companies to handle restoration for disaster claims, and we’ve earned their trust as a recommended company for their clients. We understand the requirements of a disaster insurance claim, so we can work closely with your insurance company to help your claim progress as smoothly as possible. 

Faster to Any Size Disaster

SERVPRO of Ames is locally owned and operated. Our staff is ready 24 hours a day, seven days a week to quickly respond and restore your Boone or Story County residence, school or business back to its original condition after a disaster of any size, “Like it never even happened.”

Call us right away at (515) 233-4544 if you experience any kind of water, mold or fire damage. 

You can be sure you’re making the right choice with SERVPRO of Ames.